Content engineer · Published author

Mai-Lan Khong

I'm a content engineer and a published author. I build AI content systems for B2B teams who want content to feed their pipeline.

At Frontal, I'm Content Lead and I run Content Engineering: I build the content machine behind a founder's LinkedIn, or I train a team to run its own.

Mai-Lan Khong, smiling, in a sunny street in Spain
Based inSpain
AI content systems

An AI content system that still sounds like you

Most AI content sounds like nobody. In my post of 20 Aug 2026 I wrote it like this: "AI is not necessarily writing badly, but part of the blame lies in the prompts." So the machine I build starts before the first prompt.

Five files before the first post

The voice profile comes first, and it starts with a real conversation. From my post of 6 Aug 2026: "A Google Form asking "what is your tone?" has never once been answered truthfully."

Then the ICP, the content pillars and a grading profile. The brand guidelines come last, and they are for the visuals, not the writing.

  • Voice profile
  • ICP
  • Content pillars
  • Grading profile
  • Brand guidelines

Two machines

One looks for ideas. The other writes, and it starts with an interview, where you add the story only you know.

Three checks read every draft before it reaches you.

  1. Experience
  2. Idea
  3. Thinking
  4. AI
  5. Editing
  6. Judgment
  7. Publish

From my post of 20 Aug 2026: "AI belongs in the middle as a production step. It can never substitute for having something to say."

The program I run at Frontal was rebuilt from an earlier content system. That system's result, in my post of 6 Aug 2026:

"This was rebuilt from the content system that generated 27 new clients and +$153K in monthly recurring revenue in less than 3 months."
My post's words, 6 Aug 2026. Read the post
Three topics

Three things I work on

1

AI content systems

How a content engine built with AI keeps a human voice: the five files, the two machines, the interview, the checks.

2

Content to drive B2B pipeline

Content as a go-to-market channel, so outbound and ads land on a name the buyer already knows. LinkedIn first, then a newsletter, then YouTube.

3

LinkedIn programs for teams

The founder, executives and employees posting together. How to build that program, and how to keep it alive past month 3.

Proof

The LinkedIn program I run at Frontal

"While many LinkedIn programs are dead by month 3, the one I run inside Frontal AI just crossed +175K followers combined."
My post's words, 6 Aug 2026. Read the post

Founders, operators and the wider network publish in parallel, each on their own profile. The followers and the messages belong to the person, not to the company page.

A few posts from the team

LinkedIn post by Alex Vacca
Alex Vacca
Founder and CEO of Frontal
Claude Code for ads, run from a terminal.
LinkedIn post by Kenny Damian
Kenny Damian
Head of GTM
AI agents set up for an outbound agency.
LinkedIn post by Ivan Falco
Ivan Falco
Head of Growth
A skills database for GTM: outbound, RevOps, ABM, open-sourced for free.
LinkedIn post by Soheil Saeidmehr
Soheil Saeidmehr
Head of Service Delivery
A deliverability post: detecting a buyer's email gateway.
LinkedIn post by Dujam Dunato
Dujam Dunato
Sales Tech Expert
Claude as an AI sales closer with n8n.
LinkedIn post by Luca Carrese
Luca Carrese
Partner at Frontal AI
Claude Dispatch: running your AI agent from your phone.
LinkedIn post by Shubham Sandilya
Shubham Sandilya
AI Revenue Systems
The modern outbound stack, from lead to close.
Before content

Before content, I wrote two travel books in Vietnamese, and I translated Brené Brown's Dare to Lead into Vietnamese.

More about me
"Polish used to be the proof you were worth trusting. Now, polish is the tell."
My post of 1 Jun 2026

Say hello on LinkedIn

Connect with me on LinkedIn and send your message there. Or write to mailankhong.biz@gmail.com.